Your Customers Track Their Tech
Like a Pizza Delivery
The SkilledOS Customer Portal gives end-customers magic-link access to live technician tracking, job status updates, document sharing, online payments, and service history - with zero passwords or account creation.
Starting at $29.95/month • No credit card required
SCR-07
Customer portal showing live technician map tracking, job status timeline, and one-tap payment button.
How It Works
Zero friction for your customers. Zero phone calls for your office.
1. Magic Link Sent
When a job is booked, the customer receives a unique magic link via text and email. No account creation, no passwords.
2. Live Tracking
On service day, customers see their technician on a live map with an estimated arrival window - like tracking a delivery.
3. Review & Approve
Customers view estimates, approve work, sign documents, and check job photos - all from their phone.
4. Pay Online
One-tap payment through Stripe. Customers pay the invoice from the portal without waiting for a technician to process a card.
Key Capabilities
A self-service experience that makes customers feel like VIPs.
How This Affects Your Profit
Customers with portal access leave 3x more reviews, pay 40% faster, and call your office 80% less. That means higher projected revenue per job, faster cash flow, and fewer hours spent answering “Where is my technician?” calls.