Turn Every 5-Star Job
Into Your Next Customer
Referrals & Reputation in SkilledOS automates review requests after every completed job, gates unhappy customers to private feedback, and tracks the full referral lifecycle from source to closed job.
Starting at $29.95/month • No credit card required
SCR-20
Referrals and reputation dashboard showing review volume, average rating, referral tracking, and reward redemption stats.
How It Works
Automated reputation building from job completion to referral revenue.
1. Job Completes, Request Sends
When a technician marks a job complete, SkilledOS automatically sends a review request via text and email after a configurable delay.
2. Review Gating Protects You
Customers who rate 4-5 stars are directed to Google, Yelp, or Facebook. Customers who rate lower are routed to a private feedback form.
3. Referral Rewards Engage
Happy customers receive a referral link with an incentive - discount, account credit, or gift card - tracked from share to booked job.
4. Dashboard Tracks Everything
See review volume, average rating, referral conversion rates, and revenue generated from word-of-mouth - all in one place.
Key Capabilities
Every tool you need to build and protect your online reputation.
How This Affects Your Profit
Referral customers close 4x faster and have 25% higher projected lifetime value than cold leads. SkilledOS automates the ask so you never miss a referral opportunity - turning every completed job into a forecasted pipeline of future revenue.